flowersinmumbai.com recognizes and respects the importance of maintaining the privacy
of our customers, registered members ("Members") and users, and has established
this Privacy Policy as a result. The purpose of this Privacy Policy is to inform
you of:
- the personal information we may collect from you when you visit our Web Site, respond
to our emails, place orders via mail or fax, or otherwise contact us via telephone,
email, fax or mail,
- why we gather information from you,
- how we collect it,
- how we use it, and
- the choices you have regarding our use of personal information you have provided.
Why do we gather information?
flowersinmumbai.com gathers personal information to help improve our products and
customer service, to communicate with you, to process your orders, to provide an
enhanced and more personalized shopping experience and to inform you, and your gift
and message recipients, of special offers and discounts from us, our affiliated
brands and selected third parties.
What information do we gather?
We collect information through our Web Site, emails, mail, fax, and telephone, including
when you:
- place an order,
- participate in our forums, surveys, contests, sweepstakes, promotions, content submissions,
chats, bulletin boards, discussion groups, requests for suggestions, and membership
registrations, and
- engage in other activities, services, products and resources we make accessible
to our customers, members or users.
Depending on how you are interact with us, we collect some or all of the following
types of information:
- your name, address, telephone number, email address,
- billing information (credit/debit card number, expiration date, alternate or additional
billing information and billing address),
- gender and birth date, if you choose, or are otherwise required to, enter such information,
- products purchased and occasion type (for example, Birthday),
- Message and gift recipients' names, addresses, telephone numbers and email addresses,
and
- other information you provide to us, including User Submissions
How we use "Cookies" and "Action Tags".
A "cookie" is a small data file sent to your browser from a web server and stored
on your computer. We use cookies to let us know that you are a prior customer, user
or Member and to provide certain features to you. Most web browsers allow you to
instruct the browser to prevent the use of cookies. However, if you disable this
feature, certain aspects of the flowersinmumbai.com, such as the shopping basket,
may not function properly.
We have relationships with third parties who may receive non-personal information
directly from the cookies placed by our Web Site on your computer to assist in analyzing
our business and customers.
How we use the information we collect
We use information we collect to communicate with you, to process your orders, to
provide an enhanced and more personalized shopping experience, to inform you and
your gift and message recipients of offers and discounts from flowersinmumbai.com
and our affiliated brands. In addition, we may make such information (except for
credit/debit card number and expiration date, unless you consent otherwise), including
aggregated information, available to selected third parties including, but not limited
to, those who share or rent information for direct marketing purposes.
We may combine information we receive from you via our Web Site, emails, mail, fax,
and telephone with information from our Affiliates and third parties. We use the
combined information to enhance and personalize your shopping experience with us
and to communicate with you in accordance with this Privacy Policy.
We reserve the right to disclose information you provide to us as required by law,
in response to legal process and law enforcement requests and as necessary or appropriate,
in our view, to operate the Web Site, process orders or registrations, to conduct
promotions, contests, and sweepstakes you participate in, and to protect the rights
or property of the Company, its Affiliates, users, customers, recipients, Members,
Sponsors, Providers, Licensors, Merchants and Associates
Consent to Transfer and Submission
flowersinmumbai.com is operated in India. If you are located outside India, please
be aware that any information you provide to us will be transferred to India. By
using the Web Site or otherwise providing us with information, you hereby consent
to this transfer.
In addition, if you submit data to us about other individuals (such as your message
and gift recipients), you agree that you have obtained consent from each such individual
to the submission, transfer and processing of the information. Although personal
information collected by us through the Web Site, emails, mail, fax, and telephone
is used by us in accordance with this Privacy Policy.
Security and Passwords
If you place an order on our Web site, it encrypts the credit/debit card number
you submit prior to transmission over the Internet using secure socket layer (SSL)
encryption technology. This technology works best when the Web Site is viewed using
Microsoft's Internet Explorer® or Netscape Navigator®. However, no transmission
of data over the Internet or any other network can be guaranteed to be 100% secure.
Although we make reasonable efforts to safeguard personal information once we receive
it, we cannot warrant the security of information we receive.
Portions of the Web Site such as our Member registration may require registration
and log-in processes in which you will select a user ID and password (collectively,
the "Password"). Passwords provided to you by us are the confidential property of
the Company and may be used by you solely for your individual use of the Web Site
(and otherwise as specified by us). You are responsible for maintaining the confidentiality
of any Password and for all activities that occur using your Password, whether or
not authorized by you. You agree to immediately notify us of any unauthorized use
of your Password or accounts.
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web Site, you consent to the terms
of this Privacy Policy and the Terms of Use, of which this policy is a part. We
may change our Privacy Policy and Terms of Use from time to time as new features
or services are added, suggestions from our customers are incorporated or other
changes are made. We will endeavor to post the revised Privacy Policy and/or Terms
of Use on our Web Site at least 30 days prior to their effective date - unless we
believe changes must take effect sooner to comply with law or to protect the Company
or our customers, users, Members, recipients, Sponsors, Providers, Licensors, Merchants,
Associates and Affiliates, in which case the changes will be effective upon posting
or as otherwise specified.