flowersinmumbai.com offer full refund in case of the following circumstances:
- In case an order is not fulfilled
- We are not able to deliver your order due to the products out of stock.
- Cancellation of order. (Please go through our Cancellation Policy)
Cancellation Policy
To provide you with the best possible service, and to regain 100% refund you can
cancel your order as per following time limit:
For Mumbai, Thane & their suburbs
- Order placed for flowers, plants, fruits & Cakes can be cancelled 48 hours prior
from the date of delivery.
- Order placed for gift product can be cancelled within 72 hours from the time of
order placed.
For Rest of India
- Order placed for gift product can be cancelled within 72 hours from the time of
order placed.
For International
- Order placed for gift product can be cancelled within 72 hours from the time of
order placed. (Shipping Cost will also be refunded in full)
However, if your order is en route or delivered, we will be unable to cancel the
order.
Please email us at refund@flowersinmumbai.com
for any refund related query.
Kindly provide us with all the information like the date of order, date of delivery,
order number & any other information which can help us to process the refund
as soon as possible.
We'll notify you via e-mail of your refund once we process your request. You can
expect a refund, in the same form of payment originally used for purchase, within
seven to fourteen days of our receiving your request.
Please also go through our 100% Customer Satisfaction Guarantee Policy.
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